Responsibilities:
- Handle customer inquiries and transactions related to retail products or services
- Process customer orders accurately and efficiently
- Resolve customer issues and escalate complex issues as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
Qualifications:
- High school diploma or equivalent
- Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to thrive in a fast-paced and dynamic environment
Job Type: Full-time
Salary: Php17,500.00 - Php19,500.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Weekends
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