NOTE : THE POST IS FOR MALAYSIA CITIZEN ONLY - BELOW 30 YEARS OLD...
General Food and Beverage Services
1. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
2. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
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3. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
4. Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
Assists Management
1. Communicate with guests, other employees, or departments to ensure guest needs are met.
Greeting and Seating
1. Thank every guest upon departure, invite them to return, and wish them a fond farewell.
Closing
1. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Beverage/Coffee Cart
1. Inspect the cleanliness and presentation all china, glass, and silver prior to use.
Cash/Bank Handling
1. Record transaction in MICROS system at time of order.
Steps of Service
1. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
2. Check in with guests to ensure satisfaction with each food course and/or beverages.
3. Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
4. Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.
Job Type: Full-time
Salary: RM2,400.00 - RM2,600.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Evening shift
- Night shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- 4 Stars Hotel: 2 years (Required)
Language:
- BM / BI (Required)
