CG 410420 - Front of House / Guest Relations [South Africa]


 

Luxury private game lodge, in a exclusive and remote Big 5 game reserve, located in Limpopo

Job Description

Our client is seeking an experienced Guide to assist the current management team for a Game Lodge, with a guest compliment of 10, and five luxury suites. Compromising Africa’s “Big Five” – elephant, rhinoceros, buffalo, lion and leopard.

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Guest Relations, Administration Assistant

  • Hosting Guests throughout their Lodge experience from arrival to departure
  • Efficient assistance with front of house admin, including Guest billing and Lodge
  • Stock controls, procurement and management
  • Rooming checks to ensure housekeeping function is of the highest standard
  • Coordinating daily menu with the Kitchen team
  • Coordinating Guest arrivals and departures with Lodge Team and Field Guides
  • Maintaining a High Service ethic and standard across all aspects of the Lodge in Managers absence
  • Assist in implementing and maintaining systems and procedures in line with company guidelines
  • Assist in stock control and monthly stock reporting for ALL stocks
  • Assist in managing Lodge Inventories

Qualifications

  • Matric
  • Diploma in Hospitality Management

Skills

Min 2 years experience gained in an upmarket game lodge Respectful and mature approach with guest interaction . Excellent guest relation skills. Excellent communication skills. Excellent organizational skills. Including delegation. Excellent Staff Management skills. Responsible and Honest. Consistent in dealing with Staff and Guest requirement.

Salary / Package

Negotiable

Benefits

  • Accommodation
  • Meals on duty
  • Medical aid contribution of 50%

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