Introduction
Ecolab is the global leader in water, hygiene and infection prevention solutions and services. Ecolab is helping businesses succeed while protecting people and vital resources, making a significant impact in the world. Our impact is strengthened by our unique points of view and experiences, working together to make a difference. We believe the best teams are diverse and inclusive. To create these teams, we strive to hire and value people with unique cultures, backgrounds and experiences; provide an environment where all associates are supported; and encourage our associates to reach their full potential. Ecolab is a place where you can work with great people who support each other to succeed, while growing your career, owning your future and impacting what matters.
We believe the best teams are diverse and inclusive. To create these teams, we strive to hire and value people with unique cultures, backgrounds and experiences; provide an environment where all associates are supported; and encourage our associates to reach their full potential. Ecolab is a place where you can work with great people who support each other to succeed, while growing your career, owning your future and impacting what matters.
Ecolab is seeking a senior specialist to join its Global Communications team. This is an exciting opportunity for a communications professional to join a high-performing corporate communications team, supporting….
Job Description Form (Field Service Manager)
General Summary
Responsible for partnering with our customers in assigned territory providing them with personal customer service and solutions for all of their cleaning and sanitation needs.
Key Accountabilities
- Accountable for the achievement of sales, expense and customer visit frequency targets for assigned territory, as defined by regional plan.
- Responsible for training and/or supervising field service representative.
- Effectively communicate with all levels of management, including customer headquarters, distributor channels, and internal Ecolab
- Demonstrated though knowledge of all accounts SOPs and strong relationship with
personnel and key management in the accounts.
- Proven ability to take on additional responsibilities /projects, delegated by chain of
command, in addition to manage territory adequately.
- Develop and enhance existing relationships with customers while working independently & maintain own schedule.
- Advise customers on quality assurance & conduct customer store visits to help maintain clean and sanitary establishment.
- Build and maintain alliance with key distributors, ensuring inventory is consistent with
forecasted customer needs.
- Provide food safety & sanitation advice, as well as education & training at store level.
- Utilize problem solving & trouble shooting skills to install & maintain dispensing systems.
- Maintain accurate customer service/activity records and provide monthly reporting.
- Other duties as assigned.
Required Experience, Knowledge, Skills and Abilities
- At least 2 years of experience in extensive business to business sales.
- Excellent interpersonal and communication skills.
- Customer oriented mind.
- Ability to operate well under pressure.
- Ability to handle multiple tasks and projects.
- MS Office (Excel/ Word/ PowerPoint)
Preferred Experience, Knowledge, Skills and Abilities
- Experience in food service, hospitality or grocery environment
- Mechanical skills with experience in mechanical installation and repair preferred.
- Willing to learn English (No allergy to English)
Education Qualifications
- Bachelor Degree or equivalent
Boilerplate
A trusted partner for millions of customers, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, Ecolab has annual sales of $14 billion, employs more than 47,000 associates and operates in more than 170 countries around the world. The company delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets.
www.ecolab.com
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
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