Position Summary
As Business Analyst you’ll be part of the Digital Platform team (30+ FTE and growing) consisting of a.o. Customer Journey Managers, Product Owners, UX-ers, Business Analysts, Front-end developers, Merchandise specialists and Content publishers.
Role and Responsibilities
Your role
In this role, you will be responsible for the market growth and product strategy of Samsung LCD Monitor in the Benelux market, regarding analysis, strategy and business management. You will ensure the optimum use of the product marketing mix (4P) in the Benelux market within the strategy and guidelines of Samsung, to enhance brand awareness, drive profitability, turnover and market share.
Your responsibilities
You’ll be working on the day-to-day performance of the platform as well as the development of new features, both locally and globally initiated. You are able to identify business needs and translate these into systems solutions.
Together with other business teams you are responsible for creating the local platform roadmap based on the global roadmap. You will create the business case and gather the requirements in user stories and acceptance criteria.
Once all that is done you will ensure the offshore development teams know exactly what’s required and it’ll be planned on the roadmap. Together with all involved (global) teams you will implement, test and launch these features using both Agile/Scrum as well as PRINCE2 project management processes.
Additionally you’ll support in trouble shooting any bugs and incidents and ensuring a fast and smooth solution of them.
Of course this isn’t done by you alone; you have the full support of the rest of the E-store team as well as external test- and development teams, for whom you also are a spokesperson towards business.
All in all a challenging and diverse role!
Skills and Qualifications
Your skills and qualifications
Our ideal Business Analyst meets the following criteria:
- Bachelor's degree in Computer Science, E-commerce or a related field.
- Fluency in English; Dutch is a plus.
- Proven experience as a Business Analyst or similar role, preferably within the consumer electronics industry.
- You have knowledge of various interfaces (XML, API etc)
- A passion for technology, innovation, and staying up-to-date with industry trends.
Preferred Profile
Our ideal Business Analyst recognize themselves in the following profile:
- Strong analytical skills with the ability to interpret data and to make informed decisions.
- Exceptional communication and presentation skills to effectively collaborate with internal and external stakeholders.
- Strong problem-solving skills and a proactive attitude.
- You are collaborative (we recognize that we are all in this together).
- You are resilient (be personally involved but don’t take things personally)
- You’re able to deal with ambiguity (with not all information available, still able to move ahead)-
What’s in it for you?
- Joining an international company with a Benelux family culture #OneSamsung
- Several development programs and initiatives to upskill your career (Samsung University, young talent & leadership programs, digital & data academy, coaching, job skills trainings, …) #DoWhatYouCan’t
- Internal mobility opportunities to advance your career (you are in a sales role, and have an interest in marketing? We support you to establish that transfer successfully)
- Health & Wellbeing program (we have our own fitness on site in The Netherlands + Belgium and organize online and offline health initiatives because we care about your wellbeing).
- Competitive compensation & benefits package to reward you for your work in supporting our company to grow.
About us
Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.
We do this by staying true to our global values.
- Human experiences (We put people first, at the center of everything we do).
- Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
- Rebellious Optimism (We challenge ourselves and the status quo to change the world).
- Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
- Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).
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