MDC, formerly McAllen Data Center, helps carriers and enterprises interconnect with major Internet Service Providers on the US-Mexico border. The company is considered one of the fastest-growing data centers in South Texas, presenting a unique offer of reliable colocation services with a fiber optics infrastructure to foster connectivity across the border.
With data centers in McAllen, Laredo, and El Paso; MDC, the former McAllen Data Center, serves the emerging Mexican market allowing American and International carriers to connect to the largest concentration of Mexican carriers in carrier-neutral facilities.
Is it natural for you to serve others, establish long-lasting relationships, and provide advice? This role is for you!
We are looking for an Account Executive to advocate for our customers’ success and help them identify business opportunities! Join us in our mission to connect networks that empower people in the US and Mexico to thrive. You will be key in shaping a better Internet for the future.
As an Account Executive, you’ll be responsible for delivering net new and growing existing accounts across the carrier segment of our colocation data center business. The Account Executive has the ability to work on deals applying a consultative and trusted advisor approach; and gets along very well with Marketing and Product teams to provide market-specific information and insights that identify unmet customer needs.
The Account Executive will report to our Head of Sales and will be expected to work effectively with peers, manage goals on a quarterly basis, maintain account plans, hold weekly deal review sessions, and maintain an accurate and up-to-date pipeline on the Hubspot CRM in order to meet or exceed annual sales objectives.
Joins to promote connectivity and great deals!
What would you be doing?
- Identify, cultivate and close on net-new business as well as manage existing relationships to ensure customer renewals and retention
- Be the key point of contact and relationship owner for a defined set of customers.
- Understand our client's goals and help them achieve key business outcomes.
- Build account plans and strategies for each target account.
- Build key accounts into strategic partners, and drive sustaining revenue, market share growth, and product footprint.
- Develop and maintain records of customer activity for reporting sales and forecasts.
- Track, analyze, and report on sales performance and activities in Hubspot CRM.
- Develop accurate and timely forecasts of sales opportunities and revenue growth.
- Work together with Marketing and Product on creating proposals and solving customer challenges through agile cross-team collaboration.
- Represent MDC in industry shows and conferences.
Technical skills
- Bilingual – English and Spanish required
- Experience in sales/business development capacity
- Demonstrating ability to make thoughtful questions to explore customer needs
- Excellent verbal and written communication skills in English.
- Proficient with Google Workspace, Microsoft Office Suite, or related software.
Competencies
- Customer service orientation: You pay attention to customers’ needs by listening thoughtfully, summarizing their pains and gains, and providing consultancy according to their needs.
- Organization: You excel in time management to be able to transit different duties and keep information organized and easy to access.
- Communication: You demonstrate strong written and verbal communication skills.
- Adaptability: You quickly adapt to situations, demonstrate a willingness to learn, and transit easily through different audiences.
- Resilience: You continue to perform effectively when faced with time pressures, adversity, disappointment, or opposition.
- Negotiation: You feel motivated for about finding solutions that help two or more parties agree to a common logical solution.
- Results driven: You are always looking for ways to reach great deals for all parts and reach goals.
- Tech-savvy: You demonstrate intuitive knowledge to operate modern devices effectively
- Teamwork: You demonstrate enthusiasm in helping coworkers and engaging with them to achieve goals.
Additional Information
A Global Team
MDC was founded on the principle of bridging two countries together, so we get the idea of not just accepting the difference in people, but celebrating it and recognizing the value it brings to our customers and employees.
Our ability to understand, embrace and operate in a multicultural world - both in the marketplace and in the workplace - is critical to our success.
