- Processing orders that have been received by phone or email, including arranging shipments, handling customer service issues, and updating records
- Tracking inventory levels to ensure that orders are filled accurately and efficiently
- Entering order details into computerized accounting systems to track costs and profits
- Communicating with customers about order status and shipping details as required
- Taking payment information over the phone or Internet from customers to process credit card transactions
- Answering questions about order status, shipment schedules, and product information to help resolve customer concerns
- Reviewing order forms to ensure that all required information has been provided
- Communicating with suppliers or manufacturers to obtain product information or status updates on orders
- Answering questions about products or services offered by a company to potential customers
Job Type: Full-time
Salary: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 3 years (Preferred)
- Marketing Backoffice: 5 years (Preferred)
Language:
- English (Preferred)
