Arabic Speaking Customer Experience Officer [Greece]


 
Τοποθεσία Αθήνα πριν 5 ώρες Ημ. ανάρτησης πριν 5 ώρες Entry / Αρχάριος Επίπεδο εμπειρίας Entry / Αρχάριος Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Τηλεφωνικό Κέντρο / Εξυπηρέτηση Πελατών Κατηγορία θέσης Τηλεφωνικό Κέντρο / Εξυπηρέτηση Πελατών Εργασία από απόσταση κάποιες ημέρες Τηλεργασία Εργασία από απόσταση κάποιες ημέρες

The main responsibilities of the position include:
Deal with clients’ inquiries via live chat, email and telephone

Perform personal clientele analysis and take actions as required

Handle client inquiries appropriately and ensure that high level service is provided

Promote available products and services to clients

Develop and maintain excellent relationships with prospective and existing clients

Cooperate effectively with other departments as required

Contribute to team effort by achieve targeted results

Main requirements:
Degree in a business-related field

Client handling experience in the financial services sector is a definite plus

Fluent Arabic speaker with excellent oral and written skills in English

Ability to multitask and maintain a high-level of organization

Outstanding communication and interpersonal skills

Excellent computer literacy

Valid work permit required

Benefit from:
Attractive remuneration package plus performance related reward

Private health insurance

Corporate pension fund

Food allowance

Intellectually stimulating work environment

Continuous personal development and international training opportunities

Type of employment: Full time

Location: Limassol or Athens

All applications will be treated with strict confidentiality!

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