Training Administrator [Canada]


 

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MISTRAS is a “One Source” global provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructure. MISTRAS Group has a team of 5,000 highly skilled employees, and certified technicians operating in our 100 offices worldwide.

MISTRAS strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every MISTRAS employee plays a part in our Company’s success and making this a great place to work. We are committed to a work place where all employees are free to raise issues, concerns and questions for the improvement of our operations and work environment. Safety is the overriding priority in everything we do; all duties critical to safety, quality, and environmental protection are carried out in compliance with all requirements and with personal accountability.

MISTRAS is looking for a Training Administrator to join our Rope Access Training Department. The position can be remote and an ideal candidate will reside in Eastern North America (from Ontario to the Maritimes). This position’s primary responsibility is to aid and to support the management of the Rope Access Training Department. Our Training Administrator will be primarily responsible for managing bookings of students for training, creating course paperwork packages, booking instructors and assessors for training, managing completed course paperwork, uploading course information into the applicable association portal (SPRAT/ IRATA) and assisting in training course logistics. This position may also support the Document Control team from time to time in relation to the rope access training and operational programs within the company.

The successful candidate is required to speak English and French at an adequate level to be able to communicate freely over the phone, email/text and other written communications (fluent/bilingual).

Please note that the start date is scheduled for October 9th, 2023.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Responsibilities and Duties:

  • Managing course bookings for all training centers.
  • Administration support for all training centers.
  • Communicating information to former students, current students, assessors, evaluators, instructors, and the rope access training management team.
  • Book assessors and instructors for courses.
  • Book travel for assessors, evaluators instructors and management team.
  • Input data into Arlo Training Management System.
  • Input data into MISTRAS Digital system for equipment tracking and personnel tracking.
  • Input data for training site audits, as well as instructor technical performance surveys.
  • Distribute certifications and logbooks to students post courses.
  • Data entry into IRATA and SPRAT electronic systems.
  • Support marketing team with social media campaigns for training.

Qualifications:

  • Fluent/Bilingual in English and French.
  • 2 years’ experience of office administration work is required.
  • Experience using databases and with data entry.
  • Experience with the rope access industry is considered an asset.
  • Knowledge and experience in adult learning is an asset.
  • Experience with Arlo Training Management System an asset.

Skills:

  • Communication skills.
  • Organizational skills.
  • Interpersonal skills.
  • Keyboard/computer skills.
  • Time management skills.
  • Ability to work effectively when remote and under minimal supervision.

Work Requirements:

  • Ideally located in Eastern North America (For Canada from Ontario to the Maritimes).
  • Either have access to a home office for remote work or be located near an existing MISTRAS office.
  • Commitment to company policies and objectives.
  • Maintaining appropriate confidentiality.
  • Willingness to undertake appropriate company development and training.
  • Willingness to work flexibly to meet the demands of the job.
  • Commitment to personnel continuous professional development.

MISTRAS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable legislation.

Apply today and join a dynamic, specialized, and passionate team of industry professionals!

Job Types: Full-time, Permanent

Salary: From $22.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Application question(s):

  • If not a Canadian citizen, must hold a valid Canadian work permit.
  • Must live in Eastern North America (for Canada, from Ontario to the Maritimes) due to the need to support multiple time-zones.

Experience:

  • Administrative experience: 2 years (required)

Language:

  • French (required)

Work Location: Remote

Expected start date: 2023-10-09

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