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Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.
Customer Service Officer (Office Hours /Ang Mo Kio)
Trainings are provided/ Fresh Graduates Welcome!
Job Responsibilities
- Provide quality customer service to customers either by telephone or electronically
- Respond and follow up promptly to customer enquiries
- Obtain and evaluate all relevant information to handle enquiries and complaints
- Process orders, forms, applications and requests
- Record details of enquiries and customer interactions including actions taken
- Work effectively with a variety of situations, individual and groups
- Demonstrate effective telephone techniques that meet Quality Assurance standards
Job Requirements:
- GCE ‘O’ Level and above
- Computer literacy (E-mail & MS applications)
- Strong team player
- Self-driven individual with a positive attitude
- Customer-oriented with good interpersonal and communication skills (oral and written)
- Pleasant disposition and personality
- Highly adaptable to a fast-paced and dynamic environment
- Problem analysis and problem-solving skills
JJ Consulting Services
EA Licence No.: 12C6207
We thank all applicants in advance and regret that only short listed candidates will be notified
Job Type: Full-time
Salary: $1,800.00 - $2,300.00 per month
Benefits:
- Professional development
Supplemental pay types:
- Yearly bonus
Experience:
- customer service: 1 year (Preferred)
Work Location: In person
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